OVERVIEW
This website is operated by the party identified in the Contacts section of the website. Throughout the site, the terms “we”, “us” and “our” refers to them. We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing items(s) or service(s) from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state or province of residence, or that you are the age of majority in your country, state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without our express written permission. All of our content on our website including product images, trademarks, illustrations, designs, icons, photographs, artwork, images, and any video and/or audio materials are copyrights, trademarks, and other intellectual property owned, controlled, exclusively by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 – PRODUCTS OR SERVICES
We have made every effort to display information on our Products or Services as accurately as possible. We cannot guarantee that your computer monitor’s display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 – THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law.
SECTION 12 – PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall We, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some countries, states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend and hold Us harmless and any parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 – SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 – TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by us.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 – ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against Us.
SECTION 18 – GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the country, state or province in which We are incorporated.
SECTION 19 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at the email address in the Contacts section of our website and clearly marked in the title line: “Question about Terms of Service”.”
Refund Policy
Subject to these terms, we offer refunds on the purchase of goods but not on the provision of services. Our returns period lasts for 14 days after you receive any item. If 14 days have gone by since delivery of your purchase, unfortunately, we can’t offer you a refund.
To be eligible to return an item for a refund, it must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
Where items have been made or personalised for you, they are non-refundable unless defective. Please be sure to confirm all items prior to purchasing.
If you need to return an item, send us an email at our contact email address on this website and we will provide you with the address to return your items. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
When you are returning items, you should consider using a trackable shipping service or purchasing shipping insurance. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, other than for a faulty item, the cost of return shipping will be deducted from your refund.
Deposits
All Invoices and/or estimates are not guaranteed until payment is received with in 3 days of document being generated.
If any packages are broken then all items within the package are back to regular price.
1.A nonrefundable deposit is required to confirm and secure a reservation. The remaining balance must be paid and cleared 14 days prior to the event.
- 14 day cancelation policy. If cancellation is made 14 days prior to your event day, the deposit can be credited towards one future booking and within 6 months from the original event date, but it will not be refunded or transferable to another person or entity.
- Any custom pieces or special orders are non refundable.
- You may add to your orders if items are available.
Items may be added to orders until day before delivery if items are in stock. Items cannot decrease or change within 14 days of your delivery date.
- All orders placed for events taking place during our Holiday Season (10/25/2023-1/9/2024) will be non-refundable and must be payed in full at the time of.
Payment Procedures
There are many times that we have equipment rented back to back, therefore we are on a fixed schedule.In the interest of assuring prompt set-up and take down ,the balance is due three days before delivery or if its a last minute emergency party/event the total balance is due upon booking/reservation in certified funds such Zelle, Apple Pay, Cash ,CashApp ,and /or etc .At this time , an PARTY STARTERS USA Rental attendant will present or email the Lessee with the agreement for services.WE SINCERELY BELIEVE THAT GETTING THIS PROCESS OVER AT THE START OF THE EVENT IS BETTER FOR EVERYONE INVOLVED.
Equipment,Rent and Terms Of Rental Agreement
The Undersigned, as Lessee, hires from PARTY STARTERS USA as Lessor,PARTY STARTERS USA Rental unit(s).The Rental Fee as stated above is payable in advance from the time of commencement,Start Time to End Time.Lessee is fully responsible for all equipment that is provided by Lessor and/or third party vendors at the time of Rental from thief, any damage (not including wear and tear),fire, and repossession of any kind and agree to pay full cost of the unit(s) in the event that shall anything in that nature shall take place.
Delivery
To the street address specified above by Lessee (Customer).Lessee grants Lessor right to enter the property at the said street address (“Delivery Address “)for the delivery and subsequent pick up of the PARTY STARTERS USA unit(s) at the specified time or until all equipment has been obtain from an employee/ a third party vendor.
Transportation Expense
Except as provided herein, all charges in delivering and subsequent pick up of the PARTY STARTERS USA unit(s) with respect to the Delivery Address are included in the Rental Fee noted above .In the event PARTY STARTERS USA unit(unit)s is not retuned at the appointed time by Lessee to Lessor then a $150.00 Transportation Fee shall be automatically imposed .
Electricity Policy
It is the Lessee sole responsibility to provide sufficient electricity to support the rented items.Because of the large amounts of power that many items require ,we strongly suggest the rental of generators.We can provide generators for an additional cost starting of $125.00 each.If you require a generator ,we must be notified given 48 hours advance notice to assure you one.Please be advised, that we typically do not carry extra generators with us in our trucks.In the unfortunate event that sufficient power is not available, payment in full is still due.If you have any questions regarding electricity requirements , please contact the office (954)949-0544.
Special Instructions
THE PARTY STARTERS USA unit(s) EQUIPMENT IS RELIABLE. Should the PARTY STARTERS USA unit(s) begin to deflate :{If a Generator is needed because of low power issues and bad breakers that trip often let us know in advance so we can provide one for you for an additional fee}. (1) The motor may have stopped ,in which case ,check the cord connection at the outlet near the motor ,remember to keep only the 75ft extension cord on the outlet (stronger outlets are usually in the kitchen and laundry room ). (2) if the motor is continuing to run ,check the air intake on the side of the motor for blockage ,and check both tubes at the back of the PARTY STARTERS USA unit(s) snugness ;re-tie if necessary.IF YOU CANNOT CORRECT THE PROBLEM CALL (954)949-0544.
SAFE OPERATION ACKNOWLEDGEMENT
LESSEE ACKNOWLEDGES THAT HE/SHE HAS BEEN INSTRUCTED ABOUT AND FULLY UNDERSTANDS THE SAFE OPERATION OF THE PARTY STARTERS USA Unit(s) THAT IS THE SUBJECT OF THIS RENTAL AGREEMENT .LESSEE AGREES TO OBSERVE ALL SAFETY PRECAUTIONS. LESSEE ALSO REPRESENT AND WARRANTS THE SAFE RETURN OF THE UNIT AND HEREBY AGREES TO PAY FIVE THOUSAND DOLLARS($5,000.00) AND/IF ATTORNEY AND COURT FEES OF LESSOR”S ARE IMPLEMENTED TO THE RETURNING OF THE GOOD(S) IN THE SAME CONDITION OR MONEYS.
MAINTENANCE
Lessee agrees to keep the PARTY STARTERS USA unit(s) in the same condition and location as when received ,ordinary wear excepted.
ALTERATIONS AND ATTACHMENTS
NO ALTERATION IN OR ATTACHMENTS to PARTY STARTERS USA unit(s) will me be made without prior written consent.
WARRANTY
Lessor warrants that the PARTY STARTERS USA unit(s) leased under this Rental Agreement will be in good working order on the effective date of the Rental Agreement .The PARTY STARTERS USA unit(s) is/are supplied and maintained subject to this warranty .Lessor’s obligation under this Rental Agreement is limited to repair or does not confirm to this warranty .This warranty is in lieu of any and all other warranties expressed or implied ,and of any and all obligations and of all liabilities on the the part of the Lessor for damages ,including ,but not limited to, consequential damages, arising out of or in connection with the use or performance of the PARTY STARTERS USA unit(s).
TITLE TO PARTY STARTERS USA
Lessee agrees to keep the PARTY STARTERS USA unit(s) in his /her custody and not to sublease unless given written permission from PARTY STARTERS USA ,responsible for its operation as well as return of the PARTY STARTERS USA unit(s) in good working order.Lessor and its officers, employees ,agents and third party vendors is/are not responsible for injury occurring to the Lessee or to any other persons using the PARTY STARTERS USA unit(s),and the Lessee further agrees to hold Lessor and its officers ,employees ,agents and third party vendors free and harmless against any injury or claims. The Lessee shall indemnify the Lessor and its officers, employees, agents, and third party vendors from and/or against any costs incurred due to claims from anyone and for attorney’s fee and related costs involving the use and return of the return of the PARTY STARTERS USA unit(s),should legal action become necessary.
Entire Agreement
The Rental Agreement constitutes the full agreement between Lessor and Lessee .Time Is of the essence in this Rental Agreement .The receipt of the PARTY STARTERS USA unit(s) that is the subject of this Rental Agreement is in in good working order and repair and this is so acknowledged by Lessee.
Rain Policy
DURING PERIODS OF SEVERE WEATHER CONDITIONS (I.E. RAIN,HIGH WINDS,LIGHTNING,THUNDERSTORMS,TROPICAL STORMS ETC.) ,WE RESERVE THE RIGHT TO CANCEL YOUR RESERVATIONS .IF CONDITIONS ARE NOT TOO SEVERE WE WILL GIVE YOU THE OPTION OF KEEPING IT OR NOT.In the case that the unit(s) rented (i.e. bounce house, slide, inflatable, tent, balloon arch, obstacle course ,rock climbing, train, pony rides, bungee jump and etc.)flips over or moves from its original position due to severe weather conditions (i.e. rain ,high winds, etc.)it is the responsibility of the lessee to take immediate action and safely remove all participants playing in/or around the unit(s).To avoid any accidents ,simply remove participants from the units and quickly turn off the blower during severer weather conditions.
Concession Food Machines
{A} The Lessee shall be responsible for the safe return of all the rental Equipments and /or machines that belongs to PARTY STARTERS USA .Otherwise ,the Lessee shall pay the Lessor the Full Fair Market value of the Damage unit(s), equipments and /or machine .Also Lessee is responsible for any compensation that is lost from not being to rent the equipment .
{B} ONLY ADULTS must operate all food machines and equipments such as Popcorn machine,Snow cone machines,Cotton Candy machines ,Hotdog machines,Chocolate fountain and etc.The Lessee shall be responsible for the safe operation of all the food machines rented from PARTY STARTERS USA .
{C}Please contact one of our representative from PARTY STARTERS USA if you have any questions on the correct operation of any food machine(s) rented.
{D}ONLY THE POPCORN machine ,Snow cone machine and Cotton Candy machine has supplies included for70-80 servings .Additional servings are also available for purchase .However ,the Hot Dog machine and the Chocolate Fountain do Not include any supplies unless requested previously (there will be an additional fee).
IF YOU DECIDE TO KEEP THE UNIT FOR THE TERM OF THIS RENTAL AGREEMENT ,THERE WILL BE NO REFUNDS !!!!!!!!!WE ARE DETERMINED TO PROVIDE THE BEST SERVICE IN THE INDUSTRY .IT IS THE DRIVER’S RESPONSIBILITY TO MAKE SURE THE INFLATABLE IS PROPERLY SPIKED DOWN AND IN REASONABLY CLAEN CONDITION .IF YOU FEEL THAT THE DRIVER HAS NOT DONE A SATISFACTORY JOB IN SETTING UP THE UNIT ,PLEASE CALL US IMMEDIATELY BEFORE THE DRIVER LEAVES.
WARNING!!!!!!!!!!!!!!WARNING!!!!!!!!!!!!!!!!!WARNING!!!!!!!!!!!!!!!!!!
PAYMENT METHODS
WE ACCEPT CHECKS,MONEY ORDERS, CREDIT CARDS AND CASH FOR PAYMENT .CHECKS,CREDIT CARDS, AND /OR MONEY ORDERS ARE ONLY ACCEPTED 2 WEEKS PRIOR TO THE EVENT.ALL INVOICES MUST BE “PAID IN FULL” 72hrs PRIOR TO THE EVENT DUE TO THE SCHEDULING OF THE EVENTS AND PROMPT TIMING WE HAVE FOR OUR CUSTOMERS.FOR THIS REASON DRIVERS ARE NOT ALLOWED TO COLLECT MONEY THE DAY OF AN EVENT BECAUSE IT MAKES US LATE SOMETIMES WHEN FUNDS ARE NOT PRESENT UPON ARRIVAL. IF ORDERING THE DAY OF YOUR INVOICE MUST BE PAID IN FULL IN CASH BEFORE THE TRUCK IS UNLOADED.
CANCELLATION POLICY
A) If you cancel the reservation between the times the order was made and 48 hours before the event ,a $250.00 penalty fee will be applied and the deposit will be credited towards any future event.
B)if you cancel the reservation the day of the event scheduled a $250.00 penalty will be applied and payment will be lost.
C)Credits with Party Starters Usa cannot be transferable and last 6months from deposit date.
D) An order cancellation will be effective only by calling and speaking with one of our sales representatives .No Cancellation will be effective if it’s done through email or voice mail.
E) Absoluatey NO REFUND WILL BE ISSUED BACK.
Delivery
a) Delivery fees starts at $25.00 each delivery plus attendant fee if an attendant is required at the venue.
b)Set Up and take down of chairs and tables will be subject to an additional fee .Please contact one of our sales representatives prior to the delivery if this service is desired .Prices may vary depending the amount of equipment rented.
c)All rental equipments must be set up and re-stacked in one area at time of pick up.To avoid
damage of the rental equipment ,make sure to select a pick up area that is safe of debris, pets and rain at all times.
d)Lessee and location must be available of delivery and pick up at time of rental equpiment.
e) PARTY STARTERS USA another d/or sublease trucks employees are the only allowed to pick up any merchandise rented with an invoice or verbal consent from the office by calling (954)949-0544 if he/she is unsure.
f)Delivery schedules are set to start at 8am(Monday-Sunday) with the exception of the Public Parks and Schools.We have the right to deliver the merchandise 2 hours after the starting time on the contract.
g)Delivery pick up will be from 5:00pm-9:30pm (Monday-Sunday)with the exception of Public Park and Public School.If you wish to extend the pick up of the rental equipment ,we provide next day pick up option if driver deems its a secure and safe location and an additional fee will be applied .Ask our driver or contact any of our sales representatives for more information.
RULES TO BE FOLLOWED DURING THE USE OF THE UNIT(S)
a) Absolutely no food ,no drinks,no cigarette,no confetti,no garbage,no sharp objects,no weapons,no party poppers,no colored silly strings /streams, no pets and no toys are allowed in the unit(s) at all times.PLEASE NOTE THAT ANY OF THESE OBJECTS MENTIONED WILL CAUSE DAMAGE TO THE INFLATABLE.
b) All PARTICIPANTS before entering the unit(s) must remove shoes,glasses,jewelry and any other object that can hazard the safety of others.
c) To avoid any accident ,injury,or damage to the unit keep the inflatable unit and the blower(s) at least 10 ft away from any fire works ,barbecues,fryers and swimming pools.
d) Adult supervision is required at all times when participants are playing inside the unit.The Lessee is responsible for the safety of all the participants while inside the unit.
E) To avoid any injury,any type of flips,hanging from nets,rough plays are not allowed at all times inside and 10ft around the outside of the unit .In the event that the unit(s) is an inflatable slide ,participants shall not jump from the edge or at its peek into the sliding area.
f) The Lessee shall be responsible for the safety of all the participants while playing in/or
around the unit(s).
◦ g) The Lessee shall be responsible for the safe return of all the rental unit(s),equipments and/or machines that belongs to PARTY STARTERS USA or any subcontracted third party vendors.Otherwise,the Lessee shall pay the Lessor the full market value of the damage unit(s),equipments and/or machine along side Lessee will pay for the lost revenue and extra cost associated from the merchandise.
h) The blower(s) shall not be turned off while participants are still playing inside. In the event that the blower(s) is/are accidentally turned off ,quickly remove all participants from the unit(s) and turn on the blower(s).Once the unit is fully inflated ,all participants can re-enter unit if its safe. Onlly adults are allowed to turn on/off the blower(s).
i) In no event shall the rented equipment be removed from the address specified on the rental agreement.
j) In no event will Lessor,officers,agents,employees or third party vendors hired be liable for any indirect accident or consequential damages of any character arising out of or in connection with the use of Unit(s) and rented equipment ,including ,without limitations ,any damages arising out of personal injuries while using the Unit (s)and rented equipment.
k)The Lessee shall have full responsibility of all the rental equipment and/or unit(s) operation ,including,but not limited to supervision of the participants in the unit.Lessor and its employees ,officers,agents,and third party vendors not responsible for any injuries occurred during the use of the rental equipment(s) .Lessee further agrees to hold the Lessor and its officers,employees,agents,and third party vendors harmless and free against any claim or injury.The Lessee shall indemnify and hold harmless the Lessor and its officers,employees,agents,and third party vendors from and against any costs incurred due to claims arising out of or in connections with the use of and safe return of the rental equipment and/or unit(s).
l) PARTY STARTERS USA and officers,employees ,agents,and third party vendors are not responsible for any grass ,plants and/or tree damage caused by installation or delivery of the rented equipment nor for damages to sprinklers clothes,gas,water,cable,phone,internet,electrical ,or/and any utility lines.
m) Tents must be evacuated immediately under extreme weather conditions .If weather is severe PARTY STARTERS USA has the right to not set up any rented equipement(bounce house,rockwall,tents,chairs,tables, lighting, and etc.) due to the damage of equpiment and injuries to others. Tents are temporary shelters only and are made of water resisant materials.However,tents are not guaranteed to be 100% waterproof .
In the event that an PARTY STARTERS USA employee deems the delivery location unsafe due to any acts of God ,weather ,violence, rioting,protesting, uncivilized patrons he/she has the right not to set up and deliver the equipment as a precaution.
TROUBLESHOOTING
If the unit begins to deflate while in operation ,quickly removed all participants from the Unit ,then check the following to correct the problem:
– Check the electrical outlet connection that should be plugged by itself in that room in a 110v oulet 15 amp breaker to give significant power supply to not over wofk or burn the motor(s).
-Make sure the inflatable zippers are fully closed
-Check the air intake on the side of the motor for any blockage
-Check the tubes on the back of the unit to be sure they securely thight for air flow
If you unfortunately cannot solve the the problem ,call the Lessor Immediately.
1.A 50% nonrefundable deposit is required to confirm the event. The remaining balance must be paid and cleared 14 days prior to the event.
- 14 day cancelation policy. If cancellation is made 14 days prior to your event day, we will issue a refund minus the nonrefundable 25% deposit.
- Any custom pieces or special orders are non refundable.
- You may add to your orders if items are available.
Items may be added to orders until day before delivery if items are in stock. Items cannot decrease or change within 14 days of your delivery date. - All orders placed for events taking place during our Holiday Season (10/25/2023-1/9/2024) will be non-refundable and must be payed in full at the time of.
All Invoices and/or quotes are not guaranteed until payment is received with in 3 days of document being generated.
If any packages are broken then all items within the package are back to regular price.
If you wish to deposit your retainer in a local bank account, please inform your direct event representative so that they may supply you with the appropriate information.